Warranty Policy

We use the finest quality oil tanned leather. As part of our artistic application, we work in the natural flaws and variations of the leather into our finished products. Color may vary slightly from product photos and from product to product. Therefore, we do not accept returns based on the natural imperfections in the leather or based on any color variations from photos.  

We take pride in our craftsmanship and warranty our stitching and integrity of the leather for one year from purchase date. If the stitching or integrity of the leather on your product fails, please email us at wolfleathershartford@gmail.com.

Our warranty does not cover normal wear and tear, neglect or accidents. Here are some examples of what is not covered under our warranty policy:

• Stains or color transfer from clothing dye, beverages, or inclement weather
• Damage from pets
• Scratches, soiled spots, or marks from normal use
• Discoloration or dampness from storage
• Damage from adhesives
• Lost or stolen items
• Exposure to chemicals or other products
• Improper care

Return Policy

We will accept returns placed within 7 days of receipt on our website for a refund of the product price and any applicable taxes (shipping, handling, and processing fees not included). Please contact us by email at wolfleathershartford@gmail.com for return approval. Any returned product must be unused and undamaged and in its original packaging. The buyer will be responsible for return shipping.

We do not offer exchanges on any purchases.

Any custom orders, personalized products, or sale items may not be returned or exchanged.

Anything purchased at any in person events is non-refundable and non-exchangeable.